Contractor integration status monitoring as new CO3 functionality

1 September 2022
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The CO3 platform has been enriched with a preview of the carrier’s integration status, allowing self-verification of the progress of the integration of the carrier’s fleet with the visibility solution, and the possibility of adding a customised description of the vehicles in the CO3 account for better identification within the organisation.

Providing real-time data visibility in transport, the CO3 platform is constantly evolving to respond ever more accurately to user needs.

– We are constantly working on developing our platform and adding new functionalities. We want the tool itself to be easy to use and the quality of communication between the links in the supply chain to be optimised in terms of current status, saving time connected with obtaining information in a traditional manner. The improvements we are introducing are directly related to the users’ needs we observe on a daily basis, says Grzegorz Patynek, CEO and co-founder of CO3.

Users can already benefit from tracking the integration status of carriers and adding their own descriptions of individual vehicles.

Quick access to information on the progress of carrier integration

The ability for customers to view the integration status of their fleet of carriers, by inviting them to the CO3 platform to obtain real-time GPS data monitoring, allows the customer to independently verify whether the vehicles carrying out transport orders for them already have the possibility to make monitoring available. Access to the statuses describing progress makes it possible to estimate when real-time monitoring will be available on the platform used. The list includes the following stages of fleet integration:

  • Registered – refers to the registration of the carrier account using the so-called invitation link from the principal,
  • Registration in progress – where account registration has not yet been completed,
  • API credentials gathering – represents the next step in the integration, after account registration, when the carrier provides the data required to connect the fleet GPS to the platform,
  • CO3 provider integration – this is the stage when a connection is made between the platform and the GPS provider to retrieve data on the fleet to be integrated,
  • Onboarding fleet – finalising and entering the fleet into the system, adding the company’s fleet to the platform once the GPS connection is obtained,
  • Completed – when the carrier’s fleet has been added to the platform and made available to the customer as agreed between the parties,
  • Paused – refers to the suspension of the fleet integration process at the request of one of the parties – the customer or the transport company,
  • Failed Carrier unresponsive – registration unsuccessful due to carrier unresponsiveness when the GPS data required for the integration is not provided within 14 days of account registration,
  • Failed no GPS – registration failed due to lack of GPS,
  • Failed stopped cooperation – registration failed due to termination of cooperation between parties,
  • Failed other – registration failed for other reasons.

The functionality increases the predictability of gaining access to the required GPS data and allows the principal to track the carriers’ involvement in the integration process. As with larger fleets, transport companies often use more than one GPS provider, in this case the statuses will be split between the GPS associated with the selected carrier’s vehicles. Once a carrier’s integration is complete, ‘Completed’ status information will be available for 7 days after completion. 

Adding customised descriptions of the monitored subcontractor fleet in the account

For their use, forwarders identify carriers’ vehicles not only by their registration number, but also by the driver’s name, the type of orders carried out or other variables. To facilitate their work and enable them to store this type of data in the visibility system they use, a text field has been added to the list of monitored vehicles in the table, which can be filled in with any content.  The notes, which are internal in nature, are only displayed within their own organisation – this is to help identify cars in their own way. Adding a description is possible by editing the “Notes” field in the vehicle details; once a note is approved, the entered description will be visible in the “Fleet overview” tab.

 – We are convinced that the changes introduced will make the CO3 platform easier to use and will make it even more responsive to the needs of forwarders and shippers,’ summarises Paweł Tronina, CCO and co-founder of CO3. – Of course, this is not the end of the evolution of our system. Thanks to the open architecture of the platform and our listening to the voices of users, it is a living organism, constantly reacting to new needs and requirements.

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